The Child Support Program
While one-one-one case management is the foundation of the Sage 4 Solutions child support program, a partnership with Corrisoft enables the use of smartphone technology to expand interactions between case managers and participants. For both the Early Intervention and the Long-term Support offerings, Sage 4 Solutions offers a smartphone Check-In application that helps clients both better manage their schedule and more easily access to resources.
When Intensive Case Management calls for increased accountability, Sage 4 Solutions can supply clients with a smartphone that comes equipped with activity management features. The phone provides participants and case managers direct access to one another, which serves to facilitate improved compliance and establish better participant engagement.
When Intensive Case Management calls for increased accountability, Sage 4 Solutions can supply clients with a smartphone that comes equipped with activity management features. The phone provides participants and case managers direct access to one another, which serves to facilitate improved compliance and establish better participant engagement.
Noncustodial Parent Case Management – Early Intervention
Participant Recommendations
Support Services
Participant Recommendations
- Those receiving new child support orders (first time or could have other existing cases)
- Any aged individual who has fallen behind in making payments (3-6 Months)
- Someone experiencing a job status change
Support Services
- Identifying a noncustodial parent’s employment status and other factors impacting their ability to pay child support
- Coordination and vetting of local resources
- Reinforcing Payment Options
- Frequent updates on progress with assigned agency case manager
- Check-in App for appointment reminders and links to resources
Noncustodial Parent Case Management – Intensive Case Management
Participant Recommendations
Support Services
Participant Recommendations
- High Risk in Barrier Assessment
- Anyone who has fallen significantly behind in making payments (6 plus months)
- Those with an arrearage balance greater than $10,000
- Can include individuals with a criminal background or pending felonies (Levels 5 or 6 only)
- Individuals without access to a consistent mode of communication
Support Services
- All services offered in the Early Intervention program
- Developing a case plan for sustainable, ongoing child support payments
- Supporting noncustodial parents with job readiness programs
- Increased Communication & Accountability
- Continuous Updates on Progress with assigned agency case manager
- Check-in App for appointment reminders and links to resources
- Customized Smartphone provides direct access to participant for increased accountability
Noncustodial Parent Case Management – Long-term Support
Participant Recommendations
Participant Recommendations
- Completion of Early Intervention or Intensive Case Management
- Daily, Weekly, Monthly Check Ins
- Calendar of Upcoming Events
- Community Resource Directory
- Communication of Exceptions/Life Changes
- Recommendations for Additional Care
- Continued Monitoring of Success with assigned agency case manager
- Check-in App for appointment reminders and links to resources